Camber Corporation Office 365 Deployment Engineer - 16594 in Washington, District Of Columbia
Huntington Ingalls Industries - Technical Solutions Division, Integrated Mission Solutions Group (Camber Corporation) provides mission-critical engineering and technical service to Information Technology, Federal Civilian, and National Security, Aerospace & Defense and International government and commercial customers at over 100 locations worldwide.
HII-TSD, Integrated Mission Solutions Group (Camber Corporation) is currently seeking an Office 365 Deployment Engineer to work out of their Washington, DC office.
This is a customer-facing position that will require travel throughout the United States for the next 18 months (for up to 80-100% of the time). The Office 365 Deployment Engineer will also be required to train in DC for 2 weeks prior to beginning travel.
The following statements of duties and responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be an exhaustive list of all duties and responsibilities required of all personnel within this position. Actual duties and responsibilities may vary depending upon assignments and other factors.
Duties and Responsibilities:
Assist with developing appropriate support model
Perform service administration and account maintenance
Act as the primary contact for service escalations and troubleshooting of issues
Resolve client connectivity, client software distribution, and mobile installation issues
Analyze Office 365 service reports, auditing logs, and third party service reports
Provide 2nd and 3rd level support
Experience - Required:
Experience deploying Office 365 ProPlus (and technical details) and drive consistency in customers’ experience with moving to Office 365 ProPlus
Exceptional customer support and communication skills
Experience with Office 365 deployment and migration
Ability to solve problems quickly, develop workflows and processes for operation team, and automate processes
2 or more years of experience with Office 365 administration and migrations
Expert skills in managing and administering Office 365 (Office 365 ProPlus, user provisioning / de-provisioning, permissions, access, etc.)
Knowledge and experience troubleshooting these platforms: Microsoft Exchange , , Skype for Business, Mail-flow and Connectors, Outlook client configuration , Powershell, SMTP,
Broad knowledge of key end-user scenarios and technical architecture for Office 365, Office 365 ProPlus, Exchange, SharePoint, Skype for Business, and other Office 365 products
Experience - Preferred
Bachelor’s Degree and 6 years of IT experience are required.
Use Microsoft Office 365 support tools: RCA, MOSDAL, and TRIPP
Write and maintain custom PowerShell scripts to remediate any open issues to support users
Create service requests as needed for Microsoft Premier Support
Microsoft Certified Solutions Associate (MCSA) Office 365 is a plus
Prior experience with Lotus Notes and/or Lotus Notes to Exchange migrations is a plus.
All candidates will be subject to a pre-employment background investigation and drug screening per HII requirements.
Camber Corporation is part of the Integrated Mission Solutions Group of HII’s Technical Solutions division. Integrated Mission Solutions Group is a leading provider of Agile Software Engineering and Information Technology solutions; All Hazards services; Modeling, Simulation, and Training solutions and services; Unmanned Systems support; Intelligence Analysis and Operations; and Engineering and Management services to Department of Defense, Federal, and commercial customers.
Integrated Mission Solutions Group (Camber), a subsidiary of Huntington Ingalls Industries, Inc. (HII) is headquartered in Huntsville, AL. From Camber’s founding in 1990, we have grown to 32 offices, positioned to provide responsive support to our customers across the United States. We deploy personnel to support our customers globally, including many locations in Asia, Africa, and Europe, providing daily interface on technical, programmatic, and operations issues. Overall, more than 1,600 Camber professionals deliver ISO 9001:2008-certified and CMMI ML3 high-value solutions to customers worldwide.
Camber Corporation is an Equal Opportunity Employer EOE/AA Minorities/Females/Veterans/Disabled